To access your Names & Faces directory, you will need to sign in using the email address that we have in the directory for you. This might leave you a bit puzzled if you are linked to more than one organisation with different email addresses.
Don't worry, we got you covered- all you need to do is follow the steps below:
Once you have opened you Names & Faces app, tap the menu on the top left hand corner and click "Settings". Select "Add a new organisation" and type in your second email address and password (the one that you didn't originally sign in with).
After clicking "Save", tap on the menu at the top right hand corner and select the applicable directory from your list of organisations.
If you've never set-up a password, you can do so using this link: https://credentials.namesandfaces.co/password/reset
If you run into any troubles, please pop us a mail at firstname.lastname@example.org and we'll jump to your rescue.